Privacy policy
Last updated: August 16, 2025
Toronto Wear (“we”, “our”, or “us”) operates this website and online store. We're powered by Shopify, which provides the platform that allows us to offer our products and services to you (collectively, the “Services”).
This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase from our store. By using the Services, you agree to the collection and use of your information in accordance with this Policy.
What We Collect
Depending on how you interact with us, we may collect:
- Contact Info: Name, email, shipping/billing address, phone number.
- Payment Details: Shopify securely handles payment info (we don’t store this ourselves).
- Order History: What you buy, return, or add to your cart.
- Device & Usage Data: IP address, browser type, and how you use the site.
- Communication: Any messages you send us (like customer service inquiries).
How We Use Your Info
We use your info to:
- Process orders and returns
- Communicate with you (like order confirmations or support)
- Improve your experience (like remembering preferences)
- Send occasional marketing (you can opt out any time)
- Prevent fraud and ensure site security
- Comply with legal obligations
Shopify & Third Parties
Our store runs on Shopify, which also collects some of your data to power the shopping experience. They may use aggregated data to improve their services across merchants. You can read Shopify’s Privacy Policy here.
We also work with trusted service providers (like shipping partners or email platforms) to fulfill your orders and communicate with you. They only get what they need and are required to handle your info responsibly.
Cookies & Tracking
Like most websites, we use cookies to keep things running smoothly and to help us understand what’s working. You can manage your cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal info
- Ask us to stop processing your data
- Export your data (in some cases)
You can contact us anytime at hello@torontowear.ca to make a request. We may ask you to verify your identity before acting on your request.
Minors
Our store is not intended for children under the age of majority in your location. We don’t knowingly collect data from minors.
Changes
We may update this policy from time to time. If we do, we’ll update the “Last Updated” date at the top of this page.
Contact Us
Questions? Email us at hello@torontowear.ca.