Shipping policy
Last updated: August 16, 2025
Toronto Wear products are made especially for you when you order — this helps reduce waste and support sustainable production. Because of this, please note the following details about our shipping timelines and policies.
Processing Time
All items are made-to-order and typically take 2–5 business days to print and prepare for shipment.
Estimated Shipping Times
Once fulfilled, average shipping times are:
- Canada: 3–7 business days
- USA: 3–8 business days
- International: 7–21 business days (varies by destination)
Note: These are estimated times and not guaranteed. Shipping may be affected by carrier delays, customs, or peak seasons.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order.
Tracking Information
When your order ships, you’ll receive an email with tracking info. Please allow 24–48 hours for tracking updates to appear.
Shipping Issues
If your order hasn’t arrived within 15 business days (Canada/US) or 30 business days (International) after shipping, contact us at support@torontowear.ca and we’ll investigate.
Please note:
- We are not responsible for delays caused by carriers or customs
- We are not responsible for lost or stolen packages marked as delivered
- Orders with incorrect shipping addresses provided by the customer are not eligible for reshipment or refund
International Orders
International customers are responsible for any customs fees, duties, or taxes imposed by their country.